What I need to know

  • All experiences start at 2.00pm.
  • All keeper experiences should be pre-booked at least 30 days in advance to avoid disappointment.
  • Good footwear/wellies and other suitable clothing required for variable weather conditions i.e. waterproof coat, fleece, sunhat, sun cream, etc.
  • Times available may vary depending on staffing, animal husbandry and seasonal restrictions.
  • Full payment to be made upon booking any experiences.
  • All participants under 18 years old must to be accompanied by a supervising adult who is present throughout the experience.
  • Gift Vouchers are available for the experiences, which are valid for 12 months from date of issue and are non-extendable or refundable.
  • A Gift Voucher is non-transferable and cannot be used as a Raffle Prize. Bookings for Keeper Experiences are available all year round and times can be discussed when booking.
  • Gift packs include a certificate, a t-shirt or baseball cap to take home and all day entry to the park for the keeper experience person and accompanying adult.