What I need to know

• All experiences start at 2.00pm.
• All keeper experiences should be pre-booked at least 30 days in advance to avoid disappointment.
• Good footwear/wellies and other suitable clothing required for variable weather conditions i.e. waterproof coat, fleece, sunhat, sun cream, etc.
• Times available may vary depending on staffing, animal husbandry and seasonal restrictions.
• Full payment to be made upon booking any experiences.
• All participants under 18 years old must to be accompanied by a supervising adult who is present throughout the experience.
• Gift Vouchers are available for the experiences, which are valid for 12 months from date of issue and are non-extendable or refundable.
• A Gift Voucher is non-transferable and cannot be used as a Raffle Prize. Bookings for Keeper Experiences are available all year round and times can be discussed when booking.
• Gift packs include a certificate, a t-shirt or baseball cap to take home and all day entry to the park for the keeper experience person and accompanying adult.