Accessibility

At Battersea Park Children’s Zoo, we believe wildlife is for everyone. We are working hard to make sure our zoo is as enjoyable as possible for all visitors.

Sensory Map

We have created a sensory map of the zoo so visitors are aware of areas where loud noises and smells may be located. We've also highlighted the dark area for our nocturnal animals and an area for those wanting some quiet time. A sensory map of the zoo can be downloaded here. Copies can also be borrowed from the shop on request.

Wheelchair Access

The zoo is wheelchair accessible with the exception of the meerkat tunnels and elements of the play area.

There is a large disabled toilet with hinge support grab rail.

Free entry for carers

We offer discounted entry to people with disabilities and their carers – see our entry prices section for details.

Please telephone us prior to your visit if you have any special requirements, and we will do our best to meet them.

Baby Change

We have a Family Room for baby feeding and changing.

Social Script

It might be helpful for some visitors to know what to expect from their trip. Click here to download our social script prior to your visit. 

Assistance Dogs

Only Registered Assistance Dogs are allowed in the zoo.

All dogs must wear their harness/uniform and be on a short lead where applicable.

Assistance dog identification/registration may be requested.

Visitors with assistance dogs will be asked to meet with a zookeeper on arrival for an on-site briefing and confirm acceptance of these and any other conditions required on that day.

For the welfare of our Capuchin Monkeys, dogs are not permitted to walk through our monkey area.

Please ensure your dog does not upset other visitors or our animals.

Owners must pick up after their dogs.

 
Busiest Times

Our zoo is busiest during the school holidays (Easter, Summer, February Half Term and May Half Term) and in the final weeks of the school spring and summer terms. If you would prefer a quieter visit, it may be beneficial to avoid these times.

Our keeper talks can get very busy during the school holidays.

Guided trips for SEN visitors

Our Hands On! workshop has been developed for learners who may prefer a less formal workshop setting. Learners will be encouraged to move at their own pace between tactile artefact stations staffed by the education team, where they can get up close and hands on with snake skins, deer antlers and more! Hands On! may be suited to SEN groups. This workshop can be modified to meet the needs of individual learners – please email events@batterseaparkzoo.co.uk to discuss.